![]() Please check the picture here for verification.ģ.) If the privacy cover is correctly installed and the remote is sending out signals, but the functionality of the remote is still questionable, then the last common issue is the resolution of the video playback. For the N940P model, please ensure that the privacy cover is opening to the left of the webcam so that the IR sensor is not blocked. If it still does not show any lights, please contact us at If the remote is sending out signals but the webcam is still not correctly functioning with the remote, the IR sensor may be blocked. Please attempt to insert new batteries and attempt the test again or move to step 2. If it does not show any lights, the remote may be defective or require new batteries. ![]() If you can see a light coming from the end of the remote in the video playback, then the remote is sending out signals and should be working. Please attempt the fixes below or click the links for some video walkthroughs for the remotes:ġ.) Open the webcam in any appropriate software (Zoom Test Meeting, Camera App for Windows, Photo Booth for Mac, etc.) and point the remote at the webcam. Only One Guy asking me some questions and no answer since yesturday.There are a few different issues that could be preventing the remote from working with your webcam properly. On your forum, peoples posting same issue, no answer since december 2019.Tried into a different USB Port 3.0 (Not motherboard, but on Front Port (USB Since yesturday, i have trouble with getting help. Tried to uninstalled logitech driver and softwares No Results.ĭisable all power management on USB Human and logitechĭisable all power management into Windows Energy Here the latest log on my latest live of yesturday. To see the glitch itself, please visit my latest live on timeline 01m30s. It's has selected 1080P with 60 fps and i change NVEC to x264 because my setup is able to handle it. I use auto configuration on first startup.See attachments down this post for screnshots and log files. My setup settings are in 1080P, 60 fps with x264 codecs. I have a Logitech Brio 4k webcam updated to latest firmware, which i have video glitches on the webcam (only into OBS Studio). ![]() I swith from StreamLabs OBS last month due to loss of settings, stream deck recognition and alerts not working with StreamLabs and install OBS Studio.
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